Last Updated: [Insert Date]

Welcome to Hot Sale Shoe Store! These Terms and Conditions govern your use of our website qualityusfootwear.com and all purchases made through it. By accessing our site and making purchases, you agree to comply with these terms. Please read them carefully.

1. Our Store

Hot Sale Shoe Store specializes in fashionable footwear for adults and babies, including boots, flats, heels, sandals, sneakers, and more. We serve customers worldwide (excluding some Asian and remote areas). Our products are designed for style-conscious individuals who value both quality and affordability.

2. User Responsibilities

By using our website, you agree to:

  • Provide accurate, current, and complete information when creating an account or placing an order
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Use the website only for lawful purposes
  • Not engage in any fraudulent activities or misuse our return policy

3. Products and Services

3.1 Product Descriptions

We strive to provide accurate descriptions and images of all products. However, slight variations in color or design may occur due to monitor settings. If you receive a product that significantly differs from its description, please contact us immediately.

3.2 Product Availability

All items are subject to availability. We reserve the right to discontinue any product without notice. If an item becomes unavailable after you place your order, we will notify you and either cancel that item or offer a suitable alternative.

3.3 Hygiene Restrictions

For health and safety reasons, we cannot accept returns or exchanges on the following items:

  • Adult Flip Flops
  • Adult Sandals
  • Baby Sandals

4. Ordering and Payment

4.1 Order Process

When you place an order, you will receive an order confirmation email. This represents our acceptance of your order and the formation of a contract between you and Hot Sale Shoe Store.

4.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your full payment details on our servers.

4.3 Pricing

All prices are shown in US dollars. We reserve the right to adjust prices at any time, but this will not affect orders already placed.

5. Shipping Policy

5.1 Processing Time

We process all orders within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order ships.

5.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Carrier: DHL or FedEx. Delivery time: 10-15 business days after shipment. Includes tracking and insurance.
  • Free Shipping: Available for orders over $50. Carrier: EMS. Delivery time: 15-25 business days after shipment.

Delivery times are estimates and may vary depending on your location and customs processing. We cannot guarantee delivery dates.

5.3 International Orders

Customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our prices or shipping costs.

6. Returns and Refunds

6.1 Return Policy

If you’re not completely satisfied, you may return or exchange most items within 15 days of receiving your order. To be eligible:

  • Items must be in original, unworn condition
  • Undamaged with no signs of wear
  • Include all original packaging and tags

6.2 Return Process

  1. Email our customer service at [email protected] within 15 days of receiving your order
  2. Wait for approval and Return Merchandise Authorization (RMA) number
  3. Securely pack items with all tags attached and include your order confirmation
  4. Ship to: Hot Sale Shoe Store Returns, 1754 James Martin Circle, Upper Arlington, US 43221

6.3 Refund Details

  • Customers are responsible for return shipping costs unless the return is due to our error
  • Original shipping fees are non-refundable
  • Refunds are processed within 3-5 business days after we receive and inspect your return
  • Sale items are eligible for exchange or store credit only

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Hot Sale Shoe Store or its content suppliers and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

Hot Sale Shoe Store shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • The use or inability to use our website or products
  • Unauthorized access to or alteration of your transmissions or data
  • Any other matter relating to our website or products

Our total liability for any claim related to these terms or your use of our website shall not exceed the amount you paid for the product in question.

9. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site after changes are posted constitutes your acceptance of the modified terms.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Ohio, USA, without regard to its conflict of law provisions.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]
Address: 1754 James Martin Circle, Upper Arlington, US 43221